As the restaurant industry evolves, businesses are increasingly adopting digital solutions to enhance customer engagement and streamline operations. One such innovation is the use of commercial digital menu boards. These dynamic displays offer several benefits over traditional paper menus, including greater flexibility, improved customer experience, and the ability to increase sales. Let’s explore how these digital menu boards are revolutionizing the restaurant business.

What Are Commercial Digital Menu Boards?

Digital Menu Boards

Digital menu boards are electronic displays used to showcase menu items in restaurants, cafes, fast food outlets, and more. They can display images, videos, prices, nutritional information, and promotions in real-time. Unlike static printed menus, these digital solutions are interactive and can be updated remotely, offering businesses greater control and agility.

Examples of Digital Menu Boards in Action

  • Fast Food Chains: Many fast-food restaurants like McDonald’s and Taco Bell use digital menu boards to display their menu items, change pricing dynamically, and promote daily specials.
  • Coffee Shops: Starbucks and Dunkin’ use digital boards to showcase featured drinks, seasonal items, and personalized offers based on location and time of day.
  • Fine Dining: Some fine dining establishments incorporate sleek, high-definition digital menu boards at the entrance or within the dining area to give customers an interactive preview of the menu and wine list.

Enhance Customer Experience

Digital Menu Boards: Enhance Customer Experience in Restaurants

They are more than just a technological upgrade—they directly improve the customer experience in several ways:

  • Visual Appeal: Digital screens allow for vibrant, high-quality images that can stimulate appetite and draw attention to specific items. A visually attractive display can make a significant difference in customer choices.
  • Personalization: Digital boards can display customized messages based on customer data or time of day, helping create a more tailored experience.
  • Easy Updates: Menus can be updated in real-time, ensuring that customers always see the most current offerings, prices, or promotions without the hassle of printing new materials.
  • Interactive Features: Some advanced digital boards allow customers to interact with the screen, making it easier to explore menu options, ingredients, or nutritional information.

The Role of a Business Strategist

To fully capitalize on the benefits restaurants often enlist the expertise of a business strategist like Hirav Shah. Strategists help businesses develop effective implementation plans, ensuring digital signage solutions align with broader marketing and operational goals. Here are a few roles a strategist plays:

  • Market Analysis: Conducting research to identify customer preferences, competitor strategies, and technological trends to recommend the most effective digital signage solutions.
  • Cost-Benefit Analysis: A strategist can calculate the ROI of digital signage, helping businesses weigh the upfront costs against long-term savings and potential revenue increases.
  • Brand Alignment: Ensuring that the design, content, and messaging on the digital boards align with the restaurant’s brand identity and marketing goals.
  • Training and Integration: Strategists assist in training staff to operate the systems effectively and integrate digital signage with existing POS and inventory systems.

FAQs on commercial digital menu boards

Digital Menu Boards: Enhance Customer Experience in Restaurants

1. How much do commercial digital menu boards cost?

The cost can vary significantly based on the size, resolution, and features of the digital boards. On average, businesses can expect to pay anywhere from $1,000 to $10,000 per display. Larger installations with advanced functionality (such as interactivity or cloud-based updates) may cost more.

2. Can digital menu boards increase sales?

Yes, studies show that it can increase sales by up to 15%. This can be attributed to the ability to highlight specific items, display high-quality images, and create promotions that catch customers’ attention.

3. How often do digital menu boards need to be updated?

Digital menu boards can be updated in real-time, meaning updates can be made as often as necessary. Many businesses update their menus daily or weekly, depending on new items, seasonal promotions, or pricing changes.

4. Do digital menu boards require special training?

Yes, staff members may need some training on how to manage and update the content. However, many modern digital signage systems are user-friendly, and most updates can be done remotely with little technical knowledge required.

Calculations: Potential Impact on Revenue

Digital Menu Boards: Enhance Customer Experience in Restaurants

Let’s consider a hypothetical scenario where a restaurant with 100 seats introduces digital menu boards:

  • Current average order value: $15
  • Daily foot traffic: 200 customers
  • Estimated increase in sales after implementing digital menu boards: 10%

Current Daily Sales:** $15 * 200 = $3,000

Projected Daily Sales with a 10% Increase:** $3,000 * 1.10 = $3,300

Increase in Daily Revenue:** $3,300 – $3,000 = $300

This simple calculation shows how even a small increase in average order value can lead to substantial revenue growth. Over the course of a month (30 days), the restaurant could see an additional $9,000 in revenue.

© 2025 Commercial Digital Menus | Blog written with insights from business strategist Hirav Shah.