Many of Hirav Shah’s followers are from the Hospitality industry. In their queries, they always ask Hirav Shah to talk about the latest trends in Hotel technology that can boost their reputation and enhance their business growth.
Mr. Hirav Shah, an Astro Strategist™ cum Business Astrologer™ who has been making an impact across the globe making Indians proud with his unique, innovative but effective business strategies in various sectors of Businesses that stem out from his knowledge about Astrology.
Hirav is advising and strategizing to many hotels and motels brands around the world. Most of the Hospitality owners hire Hirav Shah to increase Occupancy of rooms and also to estimate hotel revenue for next 6 months to 1 years and that’s his unique mastery.
Hirav Shah says, “Modern hotels and hospitality businesses appeal to customers in every possible way including the facilities on offer, the design of the property, the quality of customer service, and hotel technology. Hotel Technology is often implemented to deliver an exceptional and superior customer experience, and it is especially crucial to do so in the era of COVID, when those customer expectations are changing rapidly and when travelers need to be convinced it is worthwhile to travel.”
Why is Hotel Technology More Important than Ever?
Hirav Shah explains, “In the light of NEW NORMAL, guests are now expecting more customized options and the rise of the digital community is also signifying that competition is on the hike – hotels, therefore, need to leverage the Hotel Technology and systems at their disposal if they hope to retain loyal guests. Hotel technology is playing a vital role and is ideal to meet their discrete requirements. These technology trends serve as a solution to the coronavirus pandemic and associated shifts in consumer behavior.”
In this blog, Hirav Shah talks about the upcoming and interesting hotel technology trends within the hospitality industry.
Contactless payments offer a number of advantages in recent times for hotels, restaurants, resorts, bars, and cafes, resorts. Apart from accelerating payments and improving customer satisfaction, contactless technology is also easily compatible with loyalty programs. Additionally, with COVID-19 firmly in the minds of hotel guests & other hospitality customers, contactless payments also offer an excellent way to maintain social-distancing and minimize human-to-human contact.
Mobile check-in is another important area in hotel technology to consider since it helps to improve the customer experience at the point of their initial arrival. This is especially beneficial, as first impressions can have a huge impact on how customers ultimately feel about their visit or stay. Mobile check-ins simply swerve the need for face-to-face customer interactions. This means customers can certainly have greater flexibility when they check-in. This technology is especially welcomed by those who are taking all the precautionary measures to avoid the spread of COVID-19.
Voice Search & Voice Control
Voice search is a rapidly growing technology trend within the hotel industry as an increasing number of guests are turning to voice search in order to find hotels, resorts, and other lodging options. So, it is worth taking the time to properly capitalize on this technology. And in some settings, the demand for voice control is also growing. This involves everything from the use of smart speakers in hotel rooms, to automated orders, giving control of the various in-room devices, meaning customers will no longer need to wait for the staff waiter to take their order.
No need to mention that smartphones have taken center stage in terms of daily communications. And the hospitality sector is no exception. Hotels are developing their own selection of apps so that guests can enjoy a greater level of connectivity and correspondence. Modern bundles offer features such as virtual tours of a room, virtual payments, and immediate contact with a concierge.
Smart guest rooms
When executed right, implementing smart hotel technology in guestrooms can really help to elevate the guest experience. These technologies make adjusting room conditions, requesting services, and wow every guest while transforming a standard hotel room into something spectacular.
Hirav Shah concludes by saying, “So, there is no doubt that cutting-edge hotel technology is offering second-to-none levels of convenience and flexibility. And every hotel should embrace these innovative methods if they want to maintain a competitive edge within an increasing tech marketplace. To do the same, all you have to do is just keep updated with the latest trends in the industry through a reliable site that offers the trendiest news, innovations, tips, insights, and updates in your relevant sector.”
“Keeping your finger on the pulse is particularly important within the context of COVID-19 because guests’ expectations are continually shifting.”
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